How a repair works
Mobile repair
First choice. A technician comes to the full address you give us. Pick a date and one of three slots: 09am–12pm, 12pm–3pm, or 3pm–6pm. The confirmed price includes mileage from Wigan.
Walk-in
Book a slot or try a walk-in if the board is not full. We confirm the fault and the part grade. Screens and batteries are typically 30–60 minutes. You can wait. Pay cash when you collect.
Mail-in
We send packing instructions. You post the device tracked. We inspect, quote if anything differs, repair, and post it back. Prepaid labels are still to be confirmed with the owner. Payment is agreed before work starts. Cash on collection does not apply here.
Your data
We do not copy your photos. We do not ask for a passcode unless a test needs the phone unlocked, and we ask first. A screen or battery swap does not wipe the phone. A logic-board job might; we say so before we start.
If we cannot fix it
Diagnostics are no fix, no fee on the repair itself. If we open it and the board is beyond a part we can source, you get the phone back and you do not pay for a repair that did not happen. Inspection time on water jobs is the exception we price up front.